Our ISO 9001:2015 Certification

At KneeSupports.com – a division of Health and Care (UK) Limited – we are proud to be an ISO 9001:2015 certified business. Our certification is held with BSI (The British Standards Institution).

View Our ISO 9001:2015 Certificate

Our ISO 9001:2015 certificate can be viewed by clicking on the icon below:

Click the icon to view our ISO certificate

Verify the Legitimacy of Our Certificate

If you would like to verify our certification, our registration number is FS 593975. To verify our certificate, follow the steps below:

Save a copy of our ISO certificate (please note that this will only work for PDFs saved using Adobe PDF software)
Visit the BSI certification validation tool
Upload the certificate where prompted
Click "Validate" and this will validate the authenticity of the certificate

What Is ISO 9001:2015?

The ISO (International Organization for Standardization) is a highly-respected international organisation dedicated to creating reliable standards around the globe. ISO 9001 is one of ISO's most widely-adopted standards, and it is designed to help businesses continually improve their quality, performance, and service to make sure that customers are served effectively and efficiently.

ISO 9001 (as a standard) was launched in 1987 and has evolved through several revisions that have kept the standard current and relevant to businesses and customers. Health and Care (UK) Limited is certified to ISO 9001:2015 (which is the current and latest iteration of the standard). A copy of our certificate is available online.

What Are the Benefits of Businesses Certified to ISO 9001?

ISO 9001 is a globally-recognised certification, and is acknowledged as one of the most effective business systems that a company can utilise. The quality management principles that are stressed by ISO 9001 have a number of benefits, including:

The Provision of Products and Services That Meet Customer, Statutory and Regulatory Requirements: Businesses that are ISO 9001 certified are audited regularly, and need to demonstrate that their products and services meet legal and regulatory requirements. They must also prove their commitment to meeting customer needs and expectations through accuracy, reliability and quality.

The Aim to Enhance Customer Satisfaction: Businesses that are ISO 9001 certified are customer-focused. They put customer and stakeholder satisfaction at the heart of their business. Their systems and processes constantly improve in order to enhance the way they serve the needs and expectations of their customers and stakeholders, leading to higher levels of customer satisfaction.

Risk-Based Thinking: Businesses certified to the ISO 9001 standard consider risks and opportunities in order to minimise the negative impact of challenges and change. They also seize opportunities to improve and enhance their businesses for their customers.

Regular Auditing to Quality Check: Retaining our ISO 9001 certificate requires us to internally audit our systems and processes regularly, and subjects our business to scheduled external audits from our accrediting body – The British Standards Institution (BSI). These audits ensure that the business meets the ISO 9001 standard and conforms with all statutory, regulatory and customer requirements applicable.

Who Is BSI?

BSI, The British Standards Institution, is incorporated by Royal Charter and is globally recognised as a leading standards body due to its comprehensive expertise and rigorous development processes. Established in 1901, BSI has set the benchmark for quality and safety across various industries. One of its most notable contributions is in the formulation and promotion of the ISO 9001 standard, which specifies requirements for a quality management system (QMS).

The ISO 9001 standard helps organisations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. BSI's involvement in ISO 9001's development underscores its commitment to fostering operational excellence and continual improvement. As an accredited body, BSI's certifications are widely respected, providing assurance that certified organisations adhere to high standards of quality management.